Get in touch with PDFWhirl
If you have a question about the tools, need help understanding a workflow, want to report a bug, or have a privacy or security concern, use the contact path that best matches the issue. PDFWhirl does not require user accounts, so email is the clearest support channel for the site today.
General support
Questions about how a tool works, file-processing issues, broken downloads, or suggestions for the help center.
support@pdfwhirl.comPrivacy questions
Questions about file handling, deletion timelines, policy details, or data-related concerns connected to site use.
privacy@pdfwhirl.comSecurity reports
Responsible disclosure, suspected vulnerabilities, or reports related to infrastructure and document handling.
security@pdfwhirl.comWhat to include in your message
A short, specific message usually gets the fastest response. If something went wrong during a PDF task, it is helpful to include the tool name, what you were trying to do, the browser you used, and the error message you saw. If the issue is privacy-related, describe the concern clearly and link to the relevant public policy page if possible.
Before you email
Many common questions are already covered in the Guides & Help Center. If you are deciding whether to merge, compress, convert, or use OCR, the related articles often answer the workflow question more directly than a support exchange would. For trust questions, the Privacy Policy and Security page are the best starting points.
Response expectations
PDFWhirl is designed to be self-serve for everyday use, so most issues are best handled by sending a concise email with enough context to reproduce the problem. Security reports are reviewed carefully, and policy questions are directed to the privacy contact. General tool questions should go to support.